Sydney-wide wet-area leak detection · Inspections & reports6 days · 1300 863 001
How Sydney Leak Experts collects, uses and protects your personal information.
Last updated: November 2026
Sydney Leak Experts (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth). This policy explains what we collect, why, and how we handle it.
We collect information you provide when you enquire or book an inspection — your name, phone number, email address, the property address or suburb, and details of the issue you’re describing, including any photos you choose to send. We may also collect basic technical information (such as your device and how you use our website) through standard analytics.
We don’t sell your information. We only share it where needed to deliver the service — for example, with a strata manager, builder or insurer when you’ve asked us to, or with service providers who help us operate (such as scheduling or IT), who are bound to protect it. We may disclose information where required by law.
Our website may use cookies and analytics tools to understand how visitors use the site. You can control cookies through your browser settings; disabling them may affect some features.
We take reasonable steps to protect your information from misuse, loss and unauthorised access, and to keep it only as long as needed for the purposes above or as required by law.
You can ask to access or correct the personal information we hold about you, or ask us to delete it where appropriate. Contact us using the details below and we’ll respond within a reasonable time.
For any privacy question or request, contact Sydney Leak Experts on 1300 863 001 or at [email protected].
This policy may be updated from time to time; the current version is always available on this page.
